Terms & Conditions
GENZ ACADEMIES programme & payments
- You pay for 36 weeks, we deliver 43 weeks of coaching. The payment is spread across 12 months. This provides a 7 week buffer for illness, holidays and seriously bad weather.
- Our approach is simple; we deliver our coaching during term time (we have used the Trafford local authority dates for reference), plus the first two weeks during August. In addition to two weeks in August you are getting the Easter holidays 2024.
-Tennis is an outdoor sport, we will attempt to play in all weather unless the court is unplayable. If your session is cancelled you will be notified in your WhatsApp community.
- Cancellations can be taken at any point by emailing antgenztennis@gmail.combefore the 20th to allow sufficient time to remove your subscription.
- We do not accept any cancellations for August. We have accounted for this holiday period in our pricing by spreading the cost across 12 months.
- We don’t issue refunds for missed sessions. This is accounted for in our monthly subscription fee
- GENZ reserves the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.
- You must declare all medical conditions during registration and keep us up-to-date should this change by emailing antgenztennis@gmail.com